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Impact of Servant Leadership on ‎Employee ‎Engagement: ‎Mediating ‎Role of Trust ‎

Mr. Hamidullah Qudratzai and Dr. Habib Gul

Volume 5 Issue 2 | Jun 2022

DOI: 10.31841/KJEMS.2022.117

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Total Downloads: 44

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Abstract

‎‎ The review on employee engagement shows the importance of leadership and trust. ‎Literature on leadership researchers suggest the influential ‎role of Servant leadership in ‎employee engagement. According to emerging literature, there is a scarcity of studies ‎with empirical relationships to servant leadership and employee engagement in general, ‎and in developing countries in particular. Grounded in social ‎exchange theory, the ‎purpose of the study is to investigate the impact of servant leadership on ‎employee ‎engagement. Moreover, this paper highlights the role of trust as mediating mechanism ‎among the selected variables. To test the relationship between the examined variables, ‎four hypotheses were ‎developed and validated through quantitative methodology by ‎employing structure ‎equation modelling through SPSS software. For this purpose, data ‎were collected from ‎employees working in different public sectors of Afghanistan. Data ‎collection was made ‎possible through an online data collection method with the assistance of ‎google forms. Links were shared among employees. A total of 237 responses were ‎received ‎and analyzed for the proposed relationships among constructs. The results of ‎this study ‎revealed that servant leadership significantly influences employee engagement. ‎Findings ‎also show that trust positively mediates between servant leadership and ‎employee engagement. ‎